PAYMENT METHODS
1. Online Prepayment
Secure bank card payment
- Payment processing occurs on a secure processing system page
- Complete confidentiality of card details
- Instant payment confirmation
2. Cash on Delivery
Payment after product inspection at the post office
- You pay only after receiving and checking the product
- Commission: 2% of order amount + 20 UAH
- Available for all delivery methods
3. Custom Orders
Only 100% prepayment before production begins
DELIVERY
Delivery Methods:
Nova Poshta
- Dispatch: daily (except Sundays and holidays)
- Schedule: within 2 days after ordering
- Advantages: fast delivery, convenient branch network
Ukrposhta
- Dispatch: Wednesday/Friday
- For: small packages
- Advantages: economical delivery
Self-pickup in Uzhhorod
- Free of charge
- Location: Uzhhorod, Transcarpathian region
- Condition: time arrangement by phone
Dispatch Schedule:
- Working days: daily (except Sunday)
- Weekends and holidays: no dispatches
- Non-working hours: no dispatches
DELIVERY COST
Attention: Product price DOES NOT include delivery cost
Delivery cost is paid according to the chosen delivery service tariffs:
- Nova Poshta: check tariff
- Ukrposhta: check tariff
PACKAGING AND INSURANCE
What we guarantee:
- Free packaging at our expense
- Full insurance of all orders during shipping
- Reliable protective packaging for each product
Additional carrier services:
The carrier may include additional services (e.g., stretch film packaging) according to their own company rules.
INSPECTION UPON RECEIPT
Mandatory check:
- Package integrity - absence of damage
- Product name - compliance with order
- Quantity and completeness - all items present
- Product condition - absence of defects
- Expiration date (if applicable)
CRITICALLY IMPORTANT:
Check products ONLY at the post office! After leaving the office, damage compensation is impossible.
PRODUCT EXCHANGE
Customer error:
- Who pays delivery: Customer
- Condition: product not used, packaging preserved
Seller error:
- Who pays delivery: Seller
- Condition: immediate exchange after notification
STORAGE AT POST OFFICE
Storage terms:
- Free: 5 days from arrival
- Nova Poshta: +15 UAH for each day after free period
- On 7th day: automatic return to sender
Cannot pick up on time?
Must notify us:
- Telegram: +380939559557
Package return:
If package is returned, re-shipping possible after paying delivery both ways.
DELIVERY CONTACT INFORMATION
Telegram: +380939559557
Viber: +380676702357
Email: bavkatoys@gmail.com
Business Hours:
Mon-Fri: 9:00-21:00 (messages)
Mon-Fri: 9:00-18:00 (calls)
For detailed delivery and payment conditions, see our Public Offer